Find quick answers to your questions below...
General Questions
Can I a get a case for my board?
Can I pick up my new board? Can I visit your shop?
Can I send you my power supply to install?
Can you wire my new board for me?
Do you have a layaway plan?
How long will it take to get my new board?
I want a Custom Shop Pedalboard with out all the frills. Can I order fewer options?
I want a Tolex top for my board!
I'd like a plain wood top for my rig. Can I get one?
What do you use to build your boards?
What options are customizable with my new board?
What size are your boards? And what size do I need?
Where are you located?
Order Status
Has my order shipped?
How do I change quantities or cancel an item in my order?
How do I track my order?
My order never arrived.
An item is missing from my shipment.
My product is missing parts.
When will my backorder arrive?
My Account
How do I create an account?
How do I edit my account information?
How much is my shipping?
I forgot my password.
How do I return my product?
I received the wrong product.
What is your return policy?
When will my order ship?
Shipping and Returns
FREE SHIPPING!
How do I return an item?
International Shipping
Do you ship to my country?
What are my payment choices?
When will my order ship and what are my shipping charges?
What is the return policy?
Guarantees
Maple Rock Pedalboards Warranty
Privacy Policy
Security
Pricing and Billing
Do I have to pay sales tax?
I have a question on my charges.
I need a copy of my receipt/invoice.
When will my credit appear on my account?
When will my credit card be charged?
Buyer's Guide
How do I buy/redeem a gift certificate?
How do I find my product?
How do I navigate the site?
How do I use a coupon?
Additional Support
Contact Us
Prices And Payments
How do I contact you?