FAST SHIPPING ON ALL IN STOCK PRODUCTS!
All orders are processed within 1-2 business days of receiving payment.
In stock Pedalboards: Ship from the Maple Rock Pedalboards shop in Acton Ontario, and will ship within 1-2 days of receiving payment.
Custom Built Pedalboards: Due to the unpredictable number of orders at any one time, we will have to give you an estimate when you are ready to order. In general, custom builds usually ship within 4 weeks of receiving payment.
Tracking information is provided with your order fulfilment confirmation e-mail for the products we ship.
All orders shipped from the Maple Rock Pedalboards Custom Shop will require a signature to receive your package.
When paying by PayPal you MUST have a confirmed shipping address, and the email on your invoice MUST match that on record with PayPal. All tracking information will be entered both on PayPal and our system.
Shipping - Within Canada
Free Shipping within Canada, on all orders over $250. Simply look for the free shipping logo to enjoy free shipping!
Orders qualifying for free shipping will ship by Canada Post Expedited Parcel, at the sole discretion of Maple Rock Pedalboards. Some restrictions may apply on free shipping to remote locations. We will contact you if this applies to your order.
- Shipping fees are calculated by Canada Post and are based on destination, package size, and weight. All packages ship via Canada Post Expedited Parcel, which includes tracking and insurance. Maple RockPedalboards may ship via courier, at it's sole discretion.
- Average transit time (may be more during busy shipping seasons):
- British Columbia (4-7 business days)
- Alberta (3-6 business days)
- Saskatchewan (3-6 business days)
- Manitoba (2-5 business days)
- Ontario & Quebec (1-4 business days)
- New Brunswick (2-5 business days)
- Nova Scotia & PEI (3-6 business days)
- Newfoundland (4-7 business days)
- Territories (5-10 business days)
- For faster shipping options, such as FedEx, please contact us to place your order manually.
Shipping - U.S.A
Free Shipping to the lower 48, on all orders over $500. Simply look for the free shipping logo to enjoy free shipping!
Orders qualifying for free shipping will ship by Expedited Parcel - USA, shipping options are displayed on check out. Some restrictions may apply on free shipping to Alaska, Hawaii, or remote locations. We will contact you if this applies to your order.
Shipping - International
Yes, we will ship internationally!
- Please contact us if you wish to have a pedalboard shipped internationally. Please note; orders shipped internationally DO NOT qualify for free shipping.
- Customs and duties may vary from country to country and payment of all customs, duties, and associated fees including taxes are the responsibility of the purchaser.
PLEASE NOTE: We will not place small products in envelopes and mail them as regular letter mail. Doing this in the past, we have had packages returned to us with the threat of being fined by Canada Post. As is the case when ordering online from anywhere, we suggest planning your orders accordingly to get the best value out of the shipping.