Consider your board/case an additional instrument, as such; it requires the handling and care of an instrument. The tolex material can be cleaned using a soapy water solution. Shellaced, Non-shellaced, and Lacquered Tweeds can also all be cleaned the same way. Depending on the style and options you chose, there are several things to note. First, if you have issues with any of the electrical components, please call in for some basic troubleshooting, or consult your local electronic or guitar repair shop to diagnose and repair. Do not attempt to fix electrical problems: damage, serious injury or death could result. The Velcro material we use for most pedal board decks is a great product that doesn’t frizz or loose grip. However, if it gets dirty, you can blow it off with compressed air, or use a handheld vacuum. If you are mounting components with screws, make sure you don’t over tighten the screws; this could lead to damaging the materials or striping out the hole. When removing your gear from the board top consider using a credit card, plastic spatula etc. to help work the Velcro free. Please note there is no warranty on Velcro surfaces.
Maple Rock (1 year from date of purchase on electronics) warrants all pedal boards and pedal board cases sold for defects in workmanship or materials under normal use conditions; unless otherwise stated. Any product or part, which will be determined by Maple Rock Pedalboards to be defective in workmanship or material will be returned to Maple Rock Pedalboards, shipping cost prepaid by customer, will be, as the exclusive remedy, repaired or replaced, at Maple Rock Pedalboards' option. All other third party and/or electronic components will follow the particular manufacture guidelines for warranty. You can call or email us, or contact that manufacturer via phone or WWW for the details.
- Maple Rock Flatboards- 1 Year from date of purchase
- Basic Pedalboards - 1 Year from date of purchase
- Studio Series Boards and Lids - 1 Year from date of purchase
- Standard Series Boards & Flight Cases- 1 Year from date of purchase
- Custom Shop Boards - Lifetime (1 year from date of purchase on electronics)
- Custom Shop Cases - 1 Year from date of purchase
- Pro Series Boards and Cases - Lifetime (1 year from date of purchase on electronics)
No warranty or affirmation of fact, express or implied, other than as set forth in the limited liability warranty statement above is made or authorized by Maple Rock Pedalboards. Maple Rock Pedalboards disclaims any liability for product defect claims that are due to product misuse, improper product selection, or misapplication. Any product description does not express or imply a warranty that the products are merchantable or fit for a particular purpose.
Limitation of Liability
Any liability for consequential and incidental damages is expressly disclaimed. Maple Rock Pedalboards liability in all events is limited to, and shall not exceed, the purchase price paid, NOT including freight or third party products.
Customer shall notify Maple Rock Pedalboards within TEN (10) days or receipt of products regarding errors or omission in shipping, including but not limited to shortages in quantity, damaged goods and unacceptable substitution of goods. Upon the expiration of the TEN (10) day period, the products shall be deemed accepted by the customer.
Customer shall pay all freight charges, unless otherwise stated.